B20 - Achieving Data Integrity and Staff Satisfaction Through Technology Data Governance

Health equity, alternative payments and social determinants of health are all health care North Stars grounded in data collection. Care coordination and resulting metrics require that electronic health records and other technology innovations be used consistently and configured properly. Cross-department database governance is grounded in standards to ensure data integrity. Too often, organizations have been unable to successfully stand up technology and maintain consistent use over time, resulting in staff dissatisfaction and turnover. This session provides proven methods in bringing technology governance and leadership into clinical planning and operations, resulting in staff satisfaction and putting your organization on the path toward those North Stars.