Director of Program Development
Access Services, Inc.
Mark is the Director of Program Development at Access Services, where he has worked since 1982. In that role, he has been instrumental in program design, start-up and implementation of innovative programs as a systems partner in serving individuals with complex needs in their community. These programs span the fields of ID, SUD, Behavioral Health, and Homelessness. Mark has also been integral to the training and development of staff in these programs to equip them to provide quality services to individuals and families who have been unserved or underserved by traditional services and service approaches. Mark is committed to the belief that staff capacity to engage well with individuals being served, and in turn assist clients in developing agency in their own treatment and life is foundational to quality servcie delivery. He trains on staff, program, and systems levels to help providers make this a reality.
B17 - The Engagement-first Approach: Setting the Foundation for Quality Services
Monday, April 15, 2024
4:15 PM – 5:15 PM CT