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B19 - Perfecting Your Back Office and Working With Your IT/Data Teams to Get You There

Monday, April 15, 2024
4:15 PM – 5:15 PM CT
Location: 222/223, Level 2, ACCC
NASW CCB NADAAC NBCC ACCME SHRM

    Workshop Presenter(s)

  • Kyle Caron, MPH, MBA

    MTM Data Analyst & Administrative Operations Consultant
    MTM Services, LLC
    Geneva, Illinois

    Slides

  • Charlie Grantham

    IT and Process Optimization Consultant
    MTM Services, LLC
    Fairmont, North Carolina

Kyle Caron and Charlie Grantham of MTM Services (MTM) will provide this Back Office and IT/Data workshop increase the effectiveness and efficiency of the back office at your organization and explain how to work with your IT/Data teams, as well as use data and reporting to support the critical back office functions.

Learning Objectives:

  • Understanding Back Office Significance: Learn the essential role of the back office in supporting clinical/medical service delivery and revenue cycle processes.
  • Collaborative Reporting Strategies: Learn how to involve both IT and non-IT teams in developing data solutions and designing actionable/insightful reporting
  • Data-Driven Decision-Making: Learn how to utilize data and reporting to drive efficient back office operations.
  • Effective Collaboration Between Teams: Discover techniques for fostering synergy between back office and IT/Data teams.
  • Implementing Actionable Insights: Gain insight into translating data findings into actionable changes, enhancing operational outcomes and staff satisfaction